Why do letting agents prey on the vulnerable.
I am on housing benefit and in rented accomodation in Bournemouth and everytime I seem to be ripped off by the agents. My current agent was more than helpful BEFORE I moved in and then once he'd got my rent,deposit and fees everything changed. The latest is that I am being billed for having my gas central heating/hot water switched on!!! It is a new build and I am the first occupant. The brand new oven doesn't work and I've written to them several times asking for them to sort it but to no avail........not even an acknowlegement of my letters. Are ALL agents like this? Where can I find an HONEST and RELIABLE landlord or letting agent???
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