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I've just rented a flat and it was infested with fleas by the previous tenant. Can I move out and ask for all my money back?

The flat looked clean when we moved in and the agent obviously knew nothing about it but when we moved in the fleas were everywhere so we've had to move straight out. It turns out that the tenants had kept a cat that they shouldn't have had at the property. I really want to go and find somewhere else to live but don't know where I stand with the rental agreement, the rent I've paid and the deposit - I want to move straight out and I want a full refund

Asked on Sep 21 2010, Renting in Derby | Report content

Answers (3)

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  • Unfortunately there is no quick fix. I would suggest, before doing anything else, check your tenancy agreement. The agreement should clarify what would happen if the apartment was rendered uninhabitable, usually allowing the tenancy to be ended or at least have the obligation to pay rent suspended until the flat is put right. If the apartment is as bad as you say it is, then go to your agency and discuss with them what you want to do and try and negotiate a way out. Good luck!

    Answered on Mar 22 2011, Report content
  • Hi there, I am afraid that you have signed a binding tenancy agreement preventing you from moving out. However, if you speak to the letting agent, many are reasonable and may let you leave by agreement. In the meantime, the agency should be doing all they can to solve the problem and rid the property of fleas for you.

    Answered on Sep 30 2011, Report content
  • Hello renting in derby. was wondering how you got on. I am experiencing the same thing. we asked to leave and were ignored by the letting agent. 3 months on and it still has fleas - amongst numerous problems. we have argued for a rent reduction too and got nothing. any advice or are the landlords the ones with the power?

    Answered on Mar 24 2014, Report content

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