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Estate Agent Contract

The estate agent I went with to sell my home said it would be a 20 week contract and that they wanted £165 plus vat up front, these were the only things that was putting me off going with this est agent, but he verbally agreed to a 16 week contract (even though the contract does not mention a 20 week period) and he waived the £165 plus vat and just said "we will have to sell your house then" I also mentioned NO SALE NO FEE and he said yes verbally. The house went in the local paper on the 3rd April and is on the internet. I have had two time wasters round, I could see they were not intrested in the house within 3 mins of them coming in, one couple wanted to know how I had done things ie utilty area and Kitchen. My house has only appeared in the paper once and ok on the internet I have rang est agent I leave a message and they don't ring back and the last two weeks no people viewing property. I know its early days but just wanting to know about contracts verbally and signed

Asked on May 2 2010, Selling in Leicester | Report content

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  • You state everything is verbal, do you actually have a written contract in place with this agent, as per the 1979 estate agents act, they should have given you agreed terms in writing prior to you committing to them? I believe the best way to resolve the situation is to have a face to face meeting with the agent, discuss your concerns and expectations and ask for their advise on what to do. If the agent won't return calls go in a see him in the branch. The best way to handle it is not to go in for a battle and if possible keep the agent on side, but if the results are not forth coming and their is no written contract look else where. I can recommend a good local agent for you if you like.

    Answered on May 5 2010, Report content
  • I always find it disappointing to read about fellow agents not returning calls. Communication is the key when selling your house and it doesn't sound like this agent has got off to a good start. If you are not happy with the agent, call and see them or better still get them to come back and see you to discuss your concerns. I personally don't think there is a place for 16/20 week contracts in todays marketplace, so we dont tie our vendors into any lengthy contracts. Make sure you have read the small print as i can see another row brewing with your agent if and when you want to terminate their services. Good luck !

    Answered on Jun 24 2010, Report content

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