Can I cancel estate agents agreement?

Asked on Oct 28 2010, Selling in Southampton | Report content

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  • I don't know your individual circumstances so have provided a link which should cover all bases. I hope it helps.

    Web reference: http://www.which.co.uk/consumer-rights/making-a-complaint...

    Answered on Oct 28 2010, Report content
  • It is likely the contract you signed has a defined period in which you grant your estate agent sole agency to sell. There will also be a notice period required and there should be details of when you can serve that notice to cancel. This may be two weeks before the end of the contract or require two weeks after the sole agency period expires. Your agent should have given you a copy of the contract but if not, ask them for full details. If you are dissatisfied with the service you are receiving, have you explained this to the agent and given them the chance to make amends? A good estate agent will not want to lose your business and in my experience agents are receptive to complaints and will want to resolve issues if they can.

    Answered on Oct 28 2010, Report content
  • The previous answers are excellent. Do be careful though to check any contract. There is a big difference between a sole agency agreement, where if you meet the terms of the contract and give notice you can change agents, and sole selling rights. If you have granted an agent sole selling rights you have to pay commission even if you sell the property yourself. In either case an agent has a right to expect commission where they have introduced the buyer who then deals directly with you. That's only fair as the agent has costs too.

    Answered on Oct 29 2010, Report content
  • If you sign the agreement within your own home, you have a cooling off period of seven days. When you are given your copy of the signed agreement, your agent is legally obliged to also give you a notice to terminate. Beyond this period, you can get out of a contract early if the agent is seriously under-performing and failing his contractual obligations. However this can be very difficult to prove. Best advice, and to clarify, yes I am an agent, never sign a sole-selling rights contract and don't sign a contract beyond an initial period of four weeks plus two weeks notice. Better still, use an agent that offers a zero week tie-in, like us. And beware of the "scam" where the Agent who will get you to reduce your asking price then send you a contract at the new asking price for you to sign, and hey presto, you've resigned for another X weeks (I've seen contracts with 26 week tie-ins before!). If you agree to price drop, but it in writing to your agent, he should confirm back in writing your instruction. You do not have to sign a new agreement. If they try to make you, that's the time to consider switching!

    Answered on Mar 28 2011, Report content
  • Sorry, I have just joined Zoopla so sorry for the slow response. Yes you can. You could have signed for a set period of time for them to act as sole agents. If this is so you can cancel your agreement at any time during that period. HOWEVER, you cannot instruct another agent for the balance of that agreement. The period of contract is to exclude any other agents involvement. I hope this clarifies your answer. Good luck. Ian

    Answered on Apr 2 2011, Report content

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