The Property Shop, DY8

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A message from Michelle and Daniel (Directors)

From day one, in May 2004, when we started The Property Shop, we wanted to focus on offering a first class service, one which we hoped would surpass the competition.
 
It is this drive to offer first class service, coupled with first class marketing, and the use of clever innovative technology that has helped the company to grow, however, word of mouth is still our best form of advertising and a large amount of our custom comes from recommendations and repeat business, something we are very proud of.
 
The Property Shop has its own ‘Apps’ for the iPhone, Android and Blackberry phones as well as a dedicated website for mobile devices. The Property Shop was also one of the first Estate Agents to use Facebook and Twitter to market and advertise properties For Sale and To Let.
 
As the company has grown we have faced the challenge of continuing to offer such a high level of service, however, we firmly believe that through our careful staff recruitment process and good management we have created a team as passionate as we are about delivering on promises and exceeding our customers expectations on levels of service.
 
We are so confident that the service offered by our team will be excellent that we ask that if you are unhappy with the service in any way that you tell us.
 
  
Residential Sales

The dedicated sales staff are all trained to a high standard and take pride in the level of service they offer.

This excellent service is backed up with first class marketing and the use of clever, innovative technology. If you wish, they will accompany all viewings and even if this service is not required they will always try to arrange for their sales staff to visit the properties they are marketing, which enables them to see for themselves what they are selling. This visit not only helps them when selling your property, but it also helps to form the all-important relationship between the vendor and negotiator.
 
After all, you are trusting them to handle the sale of your biggest asset and getting to know each other is vitally important in building up your trust in them and for them to fully understand your personal needs and service expectations.
 
 
Residential Lettings
 
Our specialist Lettings Negotiators are based in each of our offices; they are all highly trained and offer a tailor made, bespoke service for our many Landlords, like the sales department, the lettings team use all the latest technology to hand to help them market a property quickly and efficiently, their dynamic and proactive approach allows them to source top quality tenants giving Landlords the service they require and need, with communication being at the heart of everything they do keeping Landlords and Tenants alike informed at every stage.
 
Our dedicated Lettings Management Centre is on the Stourbridge Ring Road in central Stourbridge.  All staff are highly trained in Lettings and Property Management and work closely with the Lettings Negotiators to provide an excellent service for our Landlord and Tenant clients, ensuring that they provide an effective and streamlined service that is able to deal with enquiries quickly and efficiently at all times.
 
Other Services
 
The Property Shop offer bespoke services for: New homes, land aquisition, commercial sales and lettings and overseas properties. The Property Shop can help with any financial advice or conveyancing  recommendations.

A message from Michelle and Daniel (Directors)

From day one, in May 2004, when we started The Property Shop, we wanted to focus on offering a first class service, one which we hoped would surpass the competition.
 
It is this drive to offer first class service, coupled with first class marketing, and the use of clever innovative technology that has helped the company to grow, however, word of mouth is still our best form of advertising and a large amount of our custom comes from recommendations and repeat business, something we are very proud of.
 
The Property Shop has its own ‘Apps’ for the iPhone, Android and Blackberry phones as well as a dedicated website for mobile devices. The Property Shop was also one of the first Estate Agents to use Facebook and Twitter to market and advertise properties For Sale and To Let.
 
As the company has grown we have faced the challenge of continuing to offer such a high level of service, however, we firmly believe that through our careful staff recruitment process and good management we have created a team as passionate as we are about delivering on promises and exceeding our customers expectations on levels of service.
 
We are so confident that the service offered by our team will be excellent that we ask that if you are unhappy with the service in any way that you tell us.
 
  
Residential Sales

The dedicated sales staff are all trained to a high standard and take pride in the level of service they offer.

This excellent service is backed up with first class marketing and the use of clever, innovative technology. If you wish, they will accompany all viewings and even if this service is not required they will always try to arrange for their sales staff to visit the properties they are marketing, which enables them to see for themselves what they are selling. This visit not only helps them when selling your property, but it also helps to form the all-important relationship between the vendor and negotiator.
 
After all, you are trusting them to handle the sale of your biggest asset and getting to know each other is vitally important in building up your trust in them and for them to fully understand your personal needs and service expectations.
 
 
Residential Lettings
 
Our specialist Lettings Negotiators are based in each of our offices; they are all highly trained and offer a tailor made, bespoke service for our many Landlords, like the sales department, the lettings team use all the latest technology to hand to help them market a property quickly and efficiently, their dynamic and proactive approach allows them to source top quality tenants giving Landlords the service they require and need, with communication being at the heart of everything they do keeping Landlords and Tenants alike informed at every stage.
 
Our dedicated Lettings Management Centre is on the Stourbridge Ring Road in central Stourbridge.  All staff are highly trained in Lettings and Property Management and work closely with the Lettings Negotiators to provide an excellent service for our Landlord and Tenant clients, ensuring that they provide an effective and streamlined service that is able to deal with enquiries quickly and efficiently at all times.
 
Other Services
 
The Property Shop offer bespoke services for: New homes, land aquisition, commercial sales and lettings and overseas properties. The Property Shop can help with any financial advice or conveyancing  recommendations.

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