Feedback-style website a bad idea, says National Landlords Association

4th Feb 2010

Whether you already own properties for rental or are thinking of investing, new proposals from the government may affect you.

Plans for a website that would enable tenants to post feedback and comments about their landlord, such as how quickly they fix problems and the condition of the spaces they own, may be in the works.

But according to the National Landlords Association (NLA), this is a bad idea, because it would take massive amounts of monitoring and scrutiny to be workable.

In addition, negative experiences usually outweigh positives on such subjective feedback websites.

NLA chairman David Salusbury said: "Very little of what we have before us recognises the value of the majority of good landlords who work tirelessly in the provision of decent and affordable housing solutions."

The organisation, which recently announced its belief that tenancy deposit protection legislation was working, added that unless comprehensive management of the website was put in place, there would be no way to know which comments were true or false.

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