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Estate Agent Integrity: Does it matter when they're buyers?

An estate agent wanted to buy our Harpenden house so much that she sent us a personal letter saying it was the house of their dreams, don't sell to another family who'd also put in an offer etc. So we accepted their lower offer because of her apparent commitment. Having visited the house twice post offer, they pulled out using the excuse the garden was too small/"Because that's house buying for you"! This is poor behaviour at the best of times. But is it worse because she works for an estate agent?

Asked on Mar 3 2010, General in Harpenden | Report content

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  • That is NOT good, someone in the property business should have been able to see how big and suitable a garden is!! I do not excuse this buyer/agent at all I would be very unhappy aswell, I would however point out that it is difficult for agents to buy property in the main because of having to deal with a rival, I have had first hand experience of being used the other way by an agent who led me down the path and then recommended another buyer to their vendor at the last minute.... In all circumstances you hope people to be professional and trustworthy but in some areas they may be hard to find! Agents are just employed by the seller and should always act accordingly. I hope you have better luck with an agent and will be on the move soon.

    Answered on Mar 3 2010, Report content
  • It probably seems worse because she is an estate agent, I quite agree although the law remains the same in that the contract was not binding until exchange of contracts.

    Answered on Mar 9 2010, Report content

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