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Online agent's not as good as high street estate agents?

Online agent’s not as good as high street estate agents? I went with an online agent because they promised the same service as the high street estate agent. But with a cheap fee came nothing. They didn't seem to follow up leads, came across unprofessional, are they all like this? I was left out in the cold with little work going on their end. When with a high street agent, there were viewers coming in and it was completely different. I was kept in the loop and treated like a valued customer. I did not feel the online agent came up to scratch.

Asked on Jan 21 2013, General in London | Report content

Answers (1)

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  • I think like anything there are good and bad. I have heard a lot of what you say applied to local agents too. Net agents are generally more proactive - they have to be - but don't do viewings and of course you never get that face to face service. Maybe try another one jointly with a local agent and see what happens.

    Answered on Jan 21 2013, Report content

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