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What are my legal rights?

My estate agent has not given me any written contract. I paid a one off selling fee upfront. I am not happy with the service. He over valued the house, hence that why we went with him and now the surveyor has listed the price alot lower. He has also taken my house off the internet without telling me. What are my rights in getting my money back, as no written contract was signed?

Asked on Mar 8 2014, Selling in Renfrew | Report content

Answers (1)

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  • We tried an online estate agent and would NOT pay an upfront fee, we insisted on the no sale no fee option. The agent tried hard to talk us into it, but we had a good feeling it could be money down the drain so firmly declined. Some estate agents take an upfront fee and then don’t have an end goal, so don’t work hard to get you a sale. I do believe it will be the next big claim back in the small claims courts. You need to look at whether they broke any of the promises set out in either contract or on their website. If the fee was for 1 year advertising, then they may be in their rights to take your property off the market at the end of the term. If they have taken your property off the market before an agreed term, you might have reason to claim. If they have neglected to contact you two weeks before the end of tern, you may have reason to claim? I would carefully look at whether they have broken any terms and go from there. The citizen’s advice bureau can help on these matters. P.S. The online agent tried to massively overprice our house, I think a lot of these agents are inept or corrupt. The small claims court is inexpensive and might be worth considering. Do rate this agent and your experience on the web so others are informed. Good luck.

    Answered on Mar 9 2014, Report content

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