Always Letting & Management LTD, BS16

Welcome to Always Lettings and Management, a family-owned lettings agency that values the simple yet powerful principles of trust, transparency, and care. Our journey, born out of a vision to transform the property letting experience for landlords and tenants alike, began 7 years ago in the bedroom of Lisa’s home and has now become a team of five working in our home office. As a family, we understand the importance of a home—whether you are renting out your property or looking for the perfect place to live. We started this company with a heartfelt mission: to deliver a service rooted in personalized attention, where every client feels seen and heard. Over the years, we’ve built our reputation on genuine relationships. Unlike larger agencies, we take the time to get to know you, your goals, and your needs. We are always here for a chat or a cup of coffee. Because we’re small, we’re agile and attentive. We handle each property as if it were our own, providing hands-on service and expert local knowledge. Our team is committed to going above and beyond to ensure every letting experience is smooth and stress-free. We take pride in the smiles of satisfied landlords and tenants and the vibrant community we’ve helped build. Whether you’re new to the property market or an experienced investor, you can count on us to guide you every step of the way. Client Money Protection

• We are members of the PropertyMark Client Money Protection (CMP) Scheme.

Redress

• We hold independent redress with the Property Redress Scheme (a government-approved redress scheme).

Fees

• Tenant permitted payments can be found on our website
• Landlord Fees can be found on our website