Smart Home Rentals Ltd, BH2

Smart Home Rentals are a Bournemouth and Poole based letting agency. We pride ourselves on bringing a hospitality approach to lettings, in turn radiating a calm and confident atmosphere for both our customers and clients. We offer a wide range of properties designed to cater for your individual tastes, requirements and circumstances. As of 2015 we manage over 150 residential properties which are contemporary, stylish, classic, and all with our high standards of cleanliness and comfort. Smart Home Rentals is now a well established letting agency in the Bournemouth and Poole area due to our strong company ethics. Strategy: Focus on differentiating ourselves from the market and the stigma. Goal: To create a good name for letting agents. Values:

• Fairness - by providing fixed fees with no hidden taxes/ clauses.
• Honesty - from the property's descriptions and photo's to the valuation of a new property.
• Personal Service - we're all humans and with that we understand each and everyone's individual needs. Just like you, if you pinch us it hurts; if you tell a joke we'll laugh.
• Plain language - we will always ensure everything is comprehensible, we're able to explain points in more detail or can translate text.
• Efficiency - we always strive to achieve for results the same day, however sometimes things can take a little longer. We will continually provide you with updates and where necessary give you a realistice deadline.
• "Giving Back" - at Smart Home Rentals we believe it's very important to give back where possible. We've been donating to The Dorset Wildlife Trust since 2009 and over the years have striked up a great relationship with them. This year we've donated our Christmas present budget £485 and for 2016 we will be: sponsoring their company van, taking part in a litter pick event and sponsoring a live feed webcam. For more information on The Dorset Wildlif&a