Step 5 of 5

If something goes wrong

It's not always plain sailing in a rental home, but we're here to help. Here's how to handle any issues and stay in your landlord's good books.

Making a complaint

If you need to make a complaint, there are a few routes you can take. Find out what to do and who to contact if you have an issue with your rental home.

Your tenancy rights

There are laws in place to protect you as a renter, from property safety standards to the notice you must be given before being evicted.

  • From deposit protection and safety standards, to the amount of notice your landlord must give you to evict you, it can really help to know your tenancy rights.

  • Moving to a new rental home? Here are the laws around your deposit and how your landlord must keep it safe it with a government deposit protection scheme.

  • Right to Rent is a government scheme that makes landlords responsible for checking tenants have the legal right to live in England. Here's what you need to know.

  • Landlords are currently responsible for vetting their tenant's legal right to rent in the UK under a Government scheme. Here's how it works.

Moving out

Moving on to a new place? Let's make sure you get your deposit back and end your tenancy on a good note.